Who are Voi?

Voi are a Swedish company founded in 2018. By 2019 they had e-scooters in over 40 areas in Europe. In 2021 they placed their first e-bikes in the market. As of 2025 they are in 100 areas across Europe, and have recorded well over 100 million rides.

When did Voi Bikes Appear in London?

Voi e-Bikes in London: Voi’s first e-bikes landed in London in April 2025. Initially this was was across 6 boroughs including Barking and Dagenham, and has since spanned out to other areas such as Merton.

In London you can use their bikes 24/7 and have two models.

Explorer 4: Very similar to the Lime and Forest Bikes on the market. A full sized commuter e-bike.

Explorer Light 1: 1/4 lighter than the Explorer 4, lower frame allowing for accessibility.

Voi e-Bikes in London and Their Competitors

Voi started with 500 e-bikes in London, they now have roughly 2,ooo. It will be interesting to see how this expands in the coming years.

This compares to Lime who have roughly 50,000 e-bikes, Forest who have over 14,000 e-bikes, and TfL (Santander Cycles) who have 2,000 e-bikes, and 10,000 regular bikes. For a full breakdown comparison of costs and schemes, you can see our article here.

How Much Does Voi Cost?

Standard cost

• E-Bike and E-Scooter cost: Free to unlock then 20 pence per minute

Subscriptions (For E-Scooters and E-Bikes)

• Monthly 300: £24.99 for 300 minutes (8.33 pence per minute)
• Monthly 750: £24.99 for 750 minutes (8 pence per minute)

Minute Bundles

• 24 hours to use: 30 minutes for £2.99 (10 pence per minute)
• 3 days to use: 60 minutes for £5.99 (9.99 pence per minute)
• 7 days to use: 120 minutes for £10.99 (9.16 pence per minute)

Referrals

• You can refer your friend who will get £2.50 credit, once they go on their first paid trip you will get £5 credit.

Cycle2Work

• There are oh so many options for Voi depending on the city you are in on the Cycle2Work scheme (your workplace typically chooses the options offered to employees). Based on the variety of options, and the salary sacrifice tax implications, I have opted to link this.

RideSafe Academy

Voi have their own online academy called RideSafe, which teaches users how to use their e-bikes and e-scooters. This is broken down by country, and is available in 4 languages.

Completing the ‘Core course’ provides you 30 free minutes, which would save you £6 on riding costs, and possibly much more when you consider what an accident that might be avoided could cost you.

Voi’s Equitable Access Programmes

I have linked the Cycle2Work scheme information on Voi above. There are further schemes in place directly from Voi, both in London, and across Europe which are designed to help people who may not be able to access their e-bikes and e-scooters due to financial struggles, or schemes for residents of specific areas, check their website for the most up to date information.

Criticism of Voi e-Bikes

Voi are much smaller than Lime, and when you see criticism about e-bikes online most of this is directed towards Lime. Some of it is fair, it’s about the quality specifically of Lime e-bikes. However, because Lime are the biggest e-Bike company in London, any issues with fleet e-Bikes, whether that be Lime, Forest, Voi or otherwise, it’s often branded as a Lime issue.

This not to say that there is no criticism of Voi, or any issues with their e-bikes, but just that there is nothing specific to them. Any issue with Voi is likely similar to issues you would face with any fleet bikes.

Am I insured on a Voi e-Bike?

In some countries the answer is yes, you can find out more here. In the UK the answer is no, their e-scooters are covered by motor third-party liability insurance. Their e-bikes have no such cover.

I am not an insurance specialist, so do not take my word for this, but I have done some research on cycling/bicycle insurance and there doesn’t seem to be a reliable option for fleet rental bikes. It’s worth bearing this in mind when hiring a Voi bike.

Should anything happen to the e-bike itself you should let Voi know as soon as possible. There could be some costs associated with this, but it’s not widely publicised how much this could be.

Of course, if you are injured or in trouble, always see to this first.